Frequently Asked Questions

All of our paralegals are 100% U.S.-based, working remotely but with the responsiveness and reliability of in-office staff. This ensures clear communication, time zone alignment, and full understanding of USCIS expectations and legal workflow

Our team is fully bilingual in English and Spanish, allowing us to communicate clearly with a broad range of clients and ensure that no details are lost in translation.

Each paralegal has 5 to 10 years of in-office experience working directly with immigration law firms. They are trained in USCIS procedures, document handling, client intake, and high-touch communication. We do not hire entry-level or offshore staff—only seasoned professionals.

We act as an extension of your law firm, not an outsourced vendor. Our team works under your brand, communicates as your paralegal, and aligns with your systems and preferences. Whether you use Clio, Docketwise, or a custom intake system, we adapt to your operations.

We combine the professionalism of in-house support with the scalability of a trusted partner. Our U.S.-based, bilingual paralegals offer deep expertise, exceptional communication, and a quality-first mindset—allowing you to increase client capacity without sacrificing care.

Every case we prepare goes through a structured quality assurance process, including peer review and compliance checks. Our internal collaboration system allows multiple team members to catch potential issues before they become bottlenecks for your firm.

We support a full range of immigration case types, including:

• Family-based immigration (I-130, I-485, I-751, I-864)

• Naturalization (N-400, N-600)

• Humanitarian filings (VAWA, U visas, T visas, asylum declarations)

• Employment-based immigration (H-1B, PERM, L-1, I-140, I-485)

• Waivers of inadmissibility (I-601, I-601A)

• RFE and NOID responses
  For additional case types, schedule a Clarity Call to discuss your needs.

We offer flexible, transparent pricing tailored to your firm’s volume and workflow. No hidden fees, no surprise charges—just predictable rates that scale with your needs. Packages are available for solo attorneys, small firms, and high-volume practices.

Once you sign up, you’ll receive a “Meet Your Paralegal” introduction and a “Let’s Get to Know You” intake email. From there, we establish your preferred communication methods, gather your firm’s templates and tools, and begin integrating into your workflow.

Our paralegals communicate directly with your clients on your behalf, identifying themselves as part of your firm. We can use alias emails to maintain brand consistency, and we adapt to your CRM, phone systems, and scheduling tools.

Yes. We understand immigration law is deadline-driven. When flagged as urgent, we prioritize your case within our workflow. Please let us know the timeline upfront so we can allocate the right resources.

We use secure, cloud-based platforms that meet industry standards for data protection and client confidentiality. All communication and file handling is encrypted, and our team operates under strict confidentiality agreements.

Because we understand the pressures attorneys face—high caseloads, client anxiety, and no margin for error. Our service is built to relieve that pressure, not add to it. We offer consistency, experience, and the peace of mind that every case is in good hands.